| Page No. of the printed Annual Report | |
| About the Bank | 8 |
| Accounting Policies | 209 |
| Acronyms and Abbreviations | 394 |
| Annual Report of the Board of Directors | 3 |
| Awards and accolades | 66 |
| Basel III Disclosures under Pillar III | 361 |
| Board of Directors and Profiles | 104 |
| Business Model | 34 |
| Capital Commitments | 296 |
| Composition of Shareholders | 95 |
| Connecting with Stakeholders | 20 |
| Contingent Liabilities and Commitments | 295 |
| Corporate Information | Inner Back Cover |
| Corporate Management and Profiles | 110 |
| Correspondent Banks and Agent Network | 388 |
| Cost-Income Ratio | 82 |
| D – SIB Assessment exercise | 373 |
| Decade at a Glance | 80 |
| Directors’ Interests in Contracts with the Bank | 158 |
| Directors’ Statement on Internal Control over Financial Reporting | 154 |
| Dividend Cover | 10 |
| Dividend Per Share | 10 |
| Dividends on ordinary share | 234 |
| Donations | 231 |
| Earnings Per Share | 233 |
| Effective Tax Rate | 232 |
| Employee Share Option Plan | 288 |
| Events After the Reporting Period | 336 |
| Financial Calendar – 2021 and 2022 | 181 |
| Financial Capital | 34 |
| Financial Goals and Achievements | 10 |
| Financial Highlights | 10 |
| Financial Risk Review | 308 |
| Financial Statements | 187 |
| Governance and Risk Management | 104 |
| GRI Content Index | 375 |
| GRI Disclosures – 5 Year Summary | 377 |
| Group Structure | 84 |
| Income Statement | 187 |
| Income Statement (US Dollars) | 386 |
| Independent Assurance Report on Sustainability Reporting | 381 |
| Independent Assurance Reports on Internal Control | 156 |
| Independent Assurance Statement on Non-Financial Reporting – DNV | 383 |
| Independent Auditors’ Report | 182 |
| Interest Cover | 99 |
| Investor Relations | 86 |
| Joint Message from the Chairman and his Successor | 14 |
| Liquid Assets Ratio | 10 |
| Litigation Against the Bank | 297 |
| Management Committees | 123 |
| Management Discussion and Analysis | 38 |
| Managing Director/Group Chief Executive Officer’s Review | 16 |
| Managing Director/Group Chief Executive Officer's and Group Chief Financial Officer’s Statement of Responsibility | 157 |
| Market Capitalisation | 91 |
| Market Prices of Shares | 91 |
| Material Matters | 23 |
| Maturity Gap Analysis | 298 |
| Net Assets Value per Ordinary Share | 297 |
| Network of delivery points in Bangladesh | 53 |
|
Network of Delivery points in Sri Lanka |
52 |
| Notes to the Financial Statements | 199 |
| Notice of Meeting – Annual General Meeting | 402 |
| Operating Segments | 300 |
| Our Journey over 100 years | 12 |
| Price Earnings Ratio | 10 |
| Principal Activities and Nature of Operations | 199 |
| Related Party Disclosures | 302 |
| Report of the Board Audit Committee | 129 |
| Report of the Board Credit Committee | 140 |
| Report of the Board Human Resources and Remuneration Committee | 136 |
| Report of the Board Integrated Risk Management Committee | 132 |
| Report of the Board Investment Committee | 141 |
| Report of the Board Nomination Committee | 134 |
| Report of the Board Related Party Transactions Review Committee | 138 |
| Report of the Board Strategy Development Committee | 145 |
| Report of the Board Technology Committee | 143 |
| Risk Governance and Management | 159 |
| Senior Management | 113 |
| Share-based Payment | 288 |
| Statement of Cash Flows | 198 |
| Statement of Changes in Equity | 190 |
| Statement of Compliance | 146 |
| Statement of Directors’ Responsibility for Financial Reporting | 152 |
| Statement of Financial Position | 189 |
|
Statement of Financial Position (US Dollars) |
387 |
| Statement of Profit or Loss and Other Comprehensive Income | 188 |
| Subsidiaries and Associates of the Group | 199 |
| Twenty Largest Shareholders | 93 |
Supplementary Information
Annex 10: Alphabetical Index
